But a deeper lesson of new research is that everyone can be more socially savvy.Read More
We hear the phrase “core competencies” thrown around quite a bit, but how should we define it? In other words, how do we understand our core competencies within the context of boosting our organization's performance?
—Bugged by Buzzwords, human resources recruiter, health care, Scotts Valley, CaliforniaRead More
Where can I find data on reinforcement of training? Our learning and development group wants to prepare a report for our executives.
—All Ears, performance development consultant, communications, Dallas
As a financial services company, how can we devise useful competencies for our knowledge workers? Our new hires need basic courses in economics and skills to use our customized econometrics model. We know what we're looking for in new recruits, but we don't know how to formally express it by way of competencies.
—Seeking Knowledge, adviser, financial services, Ottawa
Many companies are struggling to combat the severe shortage of skilled manufacturing employees and fierce competition for those available for hire. Some firms have taken matters into their own hands, linking up with community colleges to develop fresh talent.
You can't bring secret shoppers into your workplace to test how well managers and supervisors are following the rules—at least not unless you want to completely destroy workplace relationships.Read More
Some employees are close to being fired for not meeting performance standards. But our company has never had a formalized system to counsel people about job expectations. How do we prevent the loss of potentially solid performers now that times are tight and our management is quietly considering making changes?
—Cart Before the Horse, HR professional, manufacturing, Battle Creek, Michigan
In the wake of shifts at the top for Apple, IBM and Hewlett-Packard, heirs in the pipeline can mean a stable transition both financially and in the workplace. Read More
For its creative internal mobility program, Sodexo is the 2011 winner of the Optimas Award for Innovation. Read More