How do we teach our leaders to be assertive decision-makers with their people without coming across as abrupt? It's a fine line to walk and we want to put in place some training and/or guidelines as a primer.
—High-Wire Act, manager, health care, Middletown, Connecticut
Employees at some point grow weary of the nonsense they inevitably must put up with: from a client, a customer, a co-worker, or pigheaded politicians.
The defending champion Seahawks are a deeply emotional team. Oregon coaches don’t believe in yelling at players to motivate them.
In this working world where getting 200 emails is considered a slow day, you have to consciously carve out the time and drink heavily from the commitment cup.
It’s a harsh reality when you realize that it can get a little lonely at the top.
How do we evaluate whether coaching can be quantified with lowering our turnover and boosting our overall engagement?
—Metrics-minded OD specialist, hospitality, San Diego