How will I know when our employee engagement begins producing results? Our goal is to focus on engagement and ultimately gain more business. We're interested in an average for satisfactory engagement.
—By the Numbers, senior organizational development officer, insurance/financial/real estate, Beirut
How do we launch a mentoring program that helps new employees build a strong
connection to our company?
—Help Me Make It Happen, HR Director, Portland, Oregon
Training, framing, retaining and sustaining are keys to obtaining lasting business, behavioral and cultural results.Read More
What are some practical ways to boost engagement following announcement of layoffs? It's not that great to start with and I expect it will get worse.
—On Edge, director of human resources, finance/insurance/real estate, Denver
If 360-degree reviews aren't working, which other methods could we use to get honest feedback on how our leaders perform?
—360-Degree Turn, recruitment adviser, healthcare, Salem, Oregon
The last decade has seen lots of changes in human resources. Looking back, it seems hard to predict that social media and other emerging trends would have taken hold. What's in store for the future of human resources and are there steps our HR organization should take to prepare?
—Looking Backward So We Can Move Forward, HR consultant, technical services, Columbus, Georgia
How do we make our managers better at having difficult conversations with our employees? Sometimes it seems easier for them to gloss over tough topics rather than engage employees in discussion and uncover problem area. How do we convince them to probe below the surface without interrogating employees? We'd prefer to avoid mandating it as part of a manager's performance reviews.
—Touchy Subject, executive assistant, health care, Sydney, Australia
Today, we focus on distributing Codes of Conduct, policies, check-the-box learning and other communications to prevent compliance and ethical disasters. Bud Krogh's message suggests we give greater emphasis to basic leadership and citizenship, not just rote standards. Read More
Which elements are most critical to an effective performance appraisal?
—Performance Boost or Bust, services, Dhaka, Bangladesh
We are a sales-driven organization with approximately 50 employees. What would be the ideal type of performance appraisal for us to use?
—The Cost of Money, construction, Pune, India