I have been asked to assess the impact of new training, including learning content, rating instructors and evaluating program participants. How soon should I expect seeing results before I start my analysis?
—Hurry Up and Wait, training evaluation specialist, nonprofit, Gaithersburg, Maryland
To celebrate Workforce's 90th anniversary, we're running a series of articles looking at important workforce-related issues with a then-and-now theme. This month, we look at the evolution of the “employment deal” between employers and employees. In December, we will switch gears and stop looking at the past and start looking toward the future. Read More
Where can I find data on reinforcement of training? Our learning and development group wants to prepare a report for our executives.
—All Ears, performance development consultant, communications, Dallas
How a former chief financial officer is linking human capital metrics to bottom-line results.
The ‘cold, hard' numbers can lead to smarter decisions even as they promote the best of the 'warm and fuzzy' in company cultures.Read More
Our organization is conflicted about certifications for coaches. The HR department wants to send our internal coaches/managers through a certification program, but upper management first wants to do a cost-benefit analysis. How do we make the case?
—No Playbook, logistics and transportation, Santa Barbara, California