Ceridian had a numbers problem. About 18 months ago, the human capital management technology company had a 2.2 rating on employer rating site Glassdoor, and voluntary turnover had reached above 20 percent annualized.
This disengagement appeared linked to outdated performance management strategies. To fix these problems, Chief People Officer Lisa Sterling eliminated annual performance reviews altogether.
The new “people development” process instead implemented ongoing discussions using the very tool Ceridian is known for — Dayforce HCM. The application allowed Ceridian to schedule manager-employee talks more frequently. The resulting conversations led to more valuable feedback and increased employee engagement.
For rethinking and modernizing performance management to meet employee needs, Ceridian is the Silver 2016 Optimas Awards winner for Managing Change.