Technology is improving HR’s performance in such areas as training, benefit administration and recruitment while reducing HR’s time on menial tasks and saving thousands of dollars. However, HR professionals need toknow how this new technology works to use it effectively.
Articles by Samuel Greengard
Video conferencing and satellite classrooms are nothing new. For the last decade, many of the U.S.’s largest companies have used these capabilities to keep employees informed on corporate events and to teach them new skills. However, satellite learning now is going interactive, and the capabilities are downright staggering.
For years, companies have caught bank employees, stockbrokers, attorneys, private investigators and retail clerks stealing from customers. The negative publicity can be bad enough, but such acts bring into serious question the competence of the HR department or the person responsible for hiring the individuals.
When it comes to employee theft, supermarkets are among the hardest-hit of all businesses. Clearly some feel disenfranchised and exploited. Says one employee, “During the last couple of years, the company has kept raising the standards and cutting back on the hours allotted to keeping those standards up. If you don’t work off the clock, the job won’t get done. Some people steal as a way to get even.”