At Eddie Bauer, investment education is part of a larger initiative to removethe hurdles from employees’ lives so they can focus completely on their work.
Articles by Sarah Fister Gale
When Teco Energy decided to migrate from an annuity-based plan to apension-equity plan, it became clearthat employees would need considerable help understanding their options
Any teller who gets hired at Randolph-Brooks Federal Credit Union must first take a 100-question personality test.
Turnover rates for hourly employees at Outback Steakhouse range from 40 to 60 percent annually. That’s impressive in an industry where rates of 200 percent aren’t uncommon.
New Horizons’ online pre-employment test allows HR to spend more face-to-face time with those most likely to succeed.
Boise’s new hires may spend eight weeks or more in training before dealing directly with customers.
Time Warner Cable puts all of the customer-service division’s supervisors through behavioral-interviewing training.
Telvista has to train groups of reps to specialize in specific types of calls, based on the client’s products, services, and support offerings.
Holloran & Sage diversity reps help employees research cultural or work/life questions.
Diversity programming at The Oath focuses on services that are customized to fit the personal needs of employees and clients.