Former FEMA Director Michael Brown now consults with companies on disaster preparedness, but he also can be found talking about the management lessons he learned as the man maligned by much of the country for the federal government’s response to Hurricane Katrina.
American Express sees HR as such an important part of driving business performance that the company has assigned an executive specifically to the task of developing future HR leaders.
Everyone, especially managers and those in HR, should be extra sensitive to the needs and problems of employees. Managers should be aware of unusual behavioral trends or problems developing in your department.
Because of concerns about caring for employees, a “responsibility structure” was devised so that all affected managers, HR leaders and individuals in other key functions were clear on who was responsible for what once employees were safe and the company was ready to start back to work.
After the First Interstate Tower in Los Angeles burned on May 4, 1988, HR leaders had to relocate all employees quickly to new work sites.
When disaster strikes, guiding your workforce during the incident, and then getting your employees back on their feet and back to work, could be the key to your company’s survival. The odds of your business recovering quickly from a major disaster greatly improve if you are prepared and have practical plans in place for managing your workforce in the face of a major crises such as a fire, hurricane or earthquake.
The Mayo Clinic’s emergency staffing plan proved its mettle when Hurricane Katrina struck the Gulf Coast in 2005.
When the rains, winds, fire or floods have ceased, it’s time to pay attention in equal part to people’s physical and emotional states in anticipation of going back to work.
Created by the Mayo Clinic’s HR manager, this article outlines the steps for creating an emergency staffing plan. With proper preparation, you will be calm and ready for any major emergency event you might face.