Armen Berjikly, senior director of growth strategy at Ultimate Software, met up with Workforce at the Chicago SHRM chapter’s Think Fast conference Oct. 25 to discuss one of the most popular and least understood topics in human resources: artificial intelligence. Although many HR practitioners are fed up with the hype surrounding AI, he says that there are certain innovations in AI that they should be optimistic about. One of these innovations is natural language processing, which can help organizations communicate with and understand their employees more clearly. Berjikly discusses the importance of this innovation here.
Video production: Andrew Kennedy Lewis