Suffolk: Optimas Silver Winner for Business Impact
The firm’s human resources team created an enterprisewide initiative to improve and modernize its performance management process.
After doubling in size from 2007 to 2016, Suffolk decided to prioritize the performance and development of its talent. A privately held building contractor, Suffolk delivers a “build smart” approach to construction management.
The firm’s human resources team created an enterprisewide initiative to improve its performance management process, turning a “check the box” performance management culture into something modern and consistent.
The result was a new structure with procedures designed to create a scalable system, including an annual performance management process. This helped Suffolk build a competency model that allows it to grow and set SMART (specific, measureable, achievable, relevant and time-bound) goals to ensure every employee has clear expectations.