| One-on-one coaching: Flow of activities
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| One-to-one executive coaching works through a continuous cycle of assessing a client’s goal, customizing a program, coaching sessions, an analysis of outcomes and making corrections for a successful program. | ||
| Steps | Activities | Outcomes |
| 1. Defining the context | Coach meets with leader and sponsor to identify program outcomes and benchmarks. | Understand context. |
| 2. Interview with leader | Coach conducts extensive interview with leader, listening for commitments, immediate concerns, common breakdowns, behaviors, communication style and pattern of fulfilling promises. | Understand leader and the world in which she works and lives—an important part of the assessment process.
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| 3. 360-degree interviews | Coach speaks with leader’s team, boss, peers and others who know the leader well. | Develop a broad view of the leader that is grounded in multiple perspectives. |
| 4. Assessment and design | Coach makes assessment and designs customized program. | Design customized program of practices, exercises and reading. |
| 5. Leader and sponsor review | Coach presents themes and program design to leader and sponsors, answers questions and revises as necessary. | Leader and sponsor both commit to program. |
| 6. Individual coaching meetings (typically 3 hours of coaching per month for 6-12 months) | Leader and coach discuss pressing issues and the leader’s progress in developing competencies for the long term. They meet in person when possible and by telephone when needed. | Leader becomes more competent, more fulfilled and able to self-correct. |
| 7. Mid-program review | Coach meets with leader and sponsor (individually or together) to compare actual outcomes with intended outcomes. | Coach makes changes, additions and corrections to program. |
| 8. End-of-program review | Coach meets with leader and sponsor (individually or together) to compare actual outcomes with intended outcomes. Celebrate progress. | Leader continues to improve without coach and/or commits to continuing relationship with new set of outcomes. |
| Source: Integral Leadership (a New Ventures West company) | ||
