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Health Behaviors and Consumerism

Employees aren't happy with pricing information, especially related to doctors.

  • September 16, 2005
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To gain a better sense of the pluses and pitfalls of consumer-driven plans, McKinsey & Co. interviewed more than 1,000 employees who have been covered by a consumer-driven plan for at least 12 months. McKinsey’s analysis compared the health behaviors of those employees with employees covered by other health insurance. As a group, the employees covered by consumer-driven plans were:

• 50 percent more likely to ask about medical costs

• 20 percent more likely to participate in company wellness programs

• 30 percent more likely to get an annual check

• Satisfied (44 percent) with the switch to consumer-driven care

• Dissatisfied (80 percent) with insufficient pricing information, specifically doctors’ charges

Source: "Consumer-Directed Health Plan Report—Early Evidence Is Promising," June 2005

Workforce Management, September 2005, p. 58 --Subscribe Now!

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