RSS icon

Top Stories


IDear Workforce-I Should You Reward Length of Service

Maybe as an ends, but not as a means.
May 21, 2000
Related Topics: Service, Recognition, Dear Workforce

Dear Workforce:

Are length-of-service awards considered old hat and out of step with the new employment contract or a useful tool for employee retention?
-- Sheila O'Neill, Sr. HR Director

A Dear Sheila:

I think that a rewards program should reward longevity when it occurs, but not focus on longevity as a means.

In other words, decide what your goals are. If you want to hire people who have a passion for customer service, for example, hire them. Reward them for doing a good job. If you're happy with them, you'll want them to stay, you'll pay them more, and you'll be more flexible with their schedules (offering telecommuting and other work/life benefits), and the end result will be a longer tenure of employees.

Again, that isn't to say that longevity isn't important or shouldn't be rewarded. But in this day and age, making longevity the focal point of rewards programs probably isn't the best option for either the employee (who thinks, "this program is a waste, I know I won't be here 50 years") or the employer.

SOURCE: Todd Raphael, Online Editor for Workforce, April 17, 2000.

E-mail your Dear Workforce questions to Online Editor Todd Raphael at, along with your name, title, organization and location. Unless you state otherwise, your identifying info may be used on and in Workforce magazine. We can't guarantee we'll be able to answer every question.


 The information contained in this article is intended to provide useful information on the topic covered, but should not be construed as legal advice or a legal opinion. Also remember that state laws may differ from the federal law.

If you have any questions or concerns about, please email or call 312-676-9900.

The Workforce fax number is 312-676-9901.

Sign up for Dear Workforce e-newsletters!

Comments powered by Disqus