Twice a year, Globoforce surveys fully-employed workers in the U.S. to gain insight into attitudes and perspectives on recognition, engagement, and performance. For the Summer 2013 Workforce Mood Tracker survey, we broadened our scope, and asked employees to both identify the flaws in the system and to offer their view for the future.
The results were striking. We find that employees are not overwhelmingly happy with their performance review process. They have a keen sense of its flaws and are eager for change. Moreover, employees have a strong vision of how to make it better—most notably by the adoption of multiple sources of positive feedback.
Based on what motivates and engages employees and what they look for in a prospective employer, survey results indicate a clear evolution toward a more inclusive, crowdsourced process that is focused on real-time positive input from everyone within an organization.