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2015 Workforce 100: Ranking the World's Top Companies for HR

Accenture comes out on top of Workforce’s second annual ranking of the world’s top companies for HR.

May 22, 2015
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2015 Workforce 100
 
As the old saying goes, people are our most important asset. That is perhaps nowhere better understood than at consulting firm Accenture. The global consulting firm landed the top spot on the 2015 list of best companies for human resources compiled by Workforce editors in collaboration with researchers from Human Capital Media Advisory Group, the magazine’s research arm.
 
To find out which companies are the best for HR management, Workforce editors and researchers created a statistical formula to sift through publicly available data on HR performance to separate the best from the rest. The result is the Workforce 100 list on the following pages.
 
Accenture, which jumped to the top spot from third in last year’s ranking, wasn’t the only consultancy to make a mark. Deloitte came in at No. 10. IBM Corp., despite significant financial headwinds, retained a top spot at No. 14, and global giants PricewaterhouseCoopers and KPMG came in at 30 and 35, respectively.
 
Consumer packaged goods-makers did well, too, reflecting the need for a high-performing workforce to respond to rapidly changing consumer demands. Procter & Gamble Co. nabbed the second spot, followed by General Mills Inc. and PepsiCo Inc. Telecom giant AT&T Inc. rounded out the top five.
 
While many corporate bosses pay lip service to the importance of their people, the companies on the Workforce 100 are putting the words into action.
 
 
 
Rank
Company

Industry

 Number of 
Employees

Performance 
Index

 Headquarters

1

Accenture

Consulting services  323,000 9.899  Dublin, Ireland

2

Procter & Gamble Co.

Consumer products
118,000

9.848

Cincinnati

3

General Mills Inc.

Consumer products

43,000
 

 9.798 

Minneapolis

4

PepsiCo Inc.

Food and beverage products

271,000

9.747

Purchase, New York

5

AT&T Inc.

Telecommunications
244,000 9.696 Dallas

6

USAA (United Services Automobile Association)
Insurance
26,000
 
9.645
 
San Antonio

7

Genentech Inc.
  Biotechnology
13,000
9.595
South San Francisco, California

8

Intel Corp.
Technology
108,000
9.544
Santa Clara, California

9

Capital One Financial Corp.
  Financial services
46,000
9.493
McLean, Virginia

10

Deloitte
  Consulting services
210,000
9.442
New York

11

Johnson & Johnson

  Pharma., consumer goods

129,000
9.392
New Brunswick,
New Jersey

12

Nationwide Mutual Insurance Co.
Insurance
33,000
9.341
Columbus, Ohio

13

Automatic Data Processing Inc.
Business process outsourcing
52,000
9.290
Roseland,
New Jersey

14

IBM Corp.
Technology and consulting services
431,000
9.239
Armonk, New York

15

Cerner Corp.
Health care technology
22,000
9.189
Kansas City, Missouri

16

Google Inc.
Technology
55,000
9.138
Mountain View, California

17

McDonald's Corp.   Fast-food restaurants
1.9 million
9.087
Oak Brook, Illinois

18

Aetna Inc.
Insurance
49,000
 
9.036
Hartford, Connecticut

19

Target Corp. Retail 347,000
8.986
Minneapolis

20

Wells Fargo & Co.
Financial services
159,000
8.935 San Francisco

21

Kraft Foods Group Inc.
Food products
22,500
  8.884
Northfield, Illinois

22

Cummins Inc.
Engines and related technology
55,000
8.833
Columbus, Indiana

23

Marriott International Inc.
Lodging and hospitality
120,000
8.783
Bethesda, Maryland

24

3M Co., The
Consumer products
90,000
8.732
St. Paul, Minnesota

25

Delta Air Lines Inc.
Airline
80,000
  8.681
Atlanta

26

Coca-Cola Co., The
Beverage products
129,000
8.631
Atlanta

27

Goldman Sachs Group Inc.
Financial services
34,000
8.580
New York

28

American Express Co.
Financial services
54,000
8.529
  New York

29

  Toyota Motor Corp. Automotive
339,000
8.478
Aichi, Japan

30

PricewaterhouseCoopers Consulting services
195,000
8.428
New York

31

Stryker Corp.
Medical technologies
26,000
8.377
Kalamazoo, Michigan

32

Whole Foods Market Inc.
Supermarket chain
88,000
8.326
Austin, Texas
 

33

General Electric Co.
Power, infrastructure
307,000
8.275
Fairfield, Connecticut

34

salesforce.com Inc. Cloud computing
16,000
8.225
San Francisco

35

KPMG
Professional services
162,000
 
8.174
 
Amsterdam, the Netherlands

36

Walt Disney Co., The
Mass media/entertainment
180,000
 
8.123
 
Burbank, California

37

Pfizer Inc.
Pharmaceuticals
78,000
 
8.072
 
New York

38

UPS Inc.
Package delivery/freight
 
435,000
8.022
Atlanta

39

Cisco Systems Inc. Computer networking
70,000
7.971
San Jose, California

40

Verizon Communications Inc.
Broadband/telecommunications
177,000 7.920 New York

41

Cognizant 
IT consulting
200,000
7.869
Teaneck, New Jersey

42

Blue Cross and Blue Shield of North Carolina
Insurance
5,000
7.819
Chapel Hill, North Carolina

43

ConAgra Foods Inc.
Packaged foods
33,000
7.768
Omaha, Nebraska

44

Edward D. Jones & Co.
Financial services
14,000
7.717
St. Louis

45

BASF  Chemicals
113,000
  7.666
Ludwigshafen, Germany

46

Hyatt Hotels Corp.
Lodging and hospitality
97,000
7.616
Chicago

47

Enterprise Holdings Inc.
Car rental
83,000
7.565
St. Louis

48

Southwest Airlines Co. Airline
46,000
7.514
 
Dallas

49

Anthem Inc. (formerly WellPoint Inc.) Insurance
48,000
7.463
Indianapolis

50

Mayo Clinic
Medicine
3,000
7.413
Rochester, Minnesota

51

CVS Health
Retail/health care
200,000
7.362
Woonsocket, Rhode Island

52

Wal-Mart Stores Inc.
Retail/health care
2.2 million
7.311
Bentonville, Arkansas

53

Intuit Inc.
Software
8,000
7.261
Mountain View, California

54

New York Life Insurance Co
Insurance
10,000
7.210
 
New York

55

CarMax Inc.
Auto sales
22,000
7.159
Richmond, Virginia

56

Walgreen Co.
Retail/health care
251,000
7.108
Deerfield, Illinois

57

Union Pacific Corp.
Railroad
47,000
7.058
Omaha, Nebraska

58

Kaiser Permanente
Insurance/health care
174,000
7.007
 
Oakland, California

59

Apple Inc. Electronics
98,000
 
6.956
Cupertino, California

60

MasterCard Inc.
Financial services
8,000 6.905 Purchase, New York

61

Nordstrom Inc.
Retail
  63,000
6.855
Seattle

62

Unilever
Consumer products
173,000
6.804
Rotterdam, the Netherlands

63

Quicken Loans Inc.
Mortgage lender
11,000
6.753
Detroit

64

Starbucks Corp.
Coffee retailer
182,000
6.702
Seattle

65

Blue Cross and Blue Shield of Michigan 
Insurance
8,000
6.652
Holland, Michigan

66

Hilton Worldwide Holdings Inc.
Lodging and hospitality
151,000
6.601
McLean, Virginia

67

Dollar General Corp. Retail
101,000
6.550
Goodlettsville, Tennessee

68

Costco Wholesale Corp.
Retail
189,000
6.499
Issaquah, Washington

69

Caterpillar Inc. Machinery/manufacturing
132,000
6.449
Peoria, Illinois

70

Boston Scientific Corp.
Medical devices
24,000
  6.398
Marlborough, Massachusetts

71

Boeing Co., The
Aviation
165,000
6.347
Chicago

72

Yum! Brands Inc.
Restaurant-chain operator
1.5 million
6.296
 
Louisville, Kentucky

73

Abbott Laboratories
Pharmaceuticals
73,000
6.246
North Chicago, Illinois

74

Nestle
Food and beverage products
339,000
6.195
Vevey, Switzerland

75

Hershey Co., The
Food products
13,000
6.144
Hershey, Pennsylvania

76

FedEx Corp.
Package delivery/freight
325,000
6.094
Memphis, Tennessee

77

Lockheed Martin Corp.
Aerospace and defense
112,000
6.043
Bethesda, Maryland

78

Corning Inc. Specialty glass/ceramics manufacturer
30,000
5.992
Corning, New York

79

MetLife Inc. Insurance
65,000
5.941
New York

80

Prudential Financial Inc.
Financial services
  47,000 5.891 Newark, New Jersey

81

Qualcomm Inc.
Mobile technologies
31,000
5.840
 
San Diego

82

Nike Inc.
Apparel manufacturer/retailer
48,000
5.789
Beaverton, Oregon

83

Ingersoll-Rand Inc.
Quality and comfort
42,000
 
5.738
Dublin, Ireland

84

General Motors Co.
Automotive
212,000
5.688
Detroit

85

Gap Inc., The
Retail
150,000
5.637
San Francisco

86

Microsoft Corp.
Software and technology
119,000
5.586
Redmond, Washington

87

Cigna Corp.
Insurance
35,000
5.535
Bloomfield, Connecticut

88

JPMorgan Chase & Co. Financial services
260,000
5.485
New York

89

Exxon Mobil Corp. Energy
75,000
5.434
Irving, Texas

90

Medtronic Inc.
Medical devices
85,000
5.383
Dublin, Ireland

91

Allstate Corp., The
Insurance
70,000
5.332
Northbrook, Illinois

92

Amazon.com Inc.
Online retail
154,000
5.282
Seattle

93

Texas Instruments Inc.
Semiconductor design/manufacturing
31,000
5.231
Dallas

94

 TD Bank
Financial services
26,000
5.180
Toronto

95

Kellogg Co.
Food products
30,000
5.129
Battle Creek, Michigan

96

Eli Lilly and Co.
Pharmaceuticals
41,000
5.079
Indianapolis

97

Dow Chemical Co.
Chemicals
53,000
  5.028
Midland, Michigan

98

BD (Becton, Dickinson and Co.)
Medical devices
31,000
4.977
Franklin, New Jersey

99

Comcast Corp.
Cable/telecommunications
 
126,000
 
4.926
 
Philadelphia

100

InterContinental Hotels Group Lodging and hospitality 8,000 4.876 Denham, U.K.

Methodology

The Workforce 100 is the rank order and scores of the 100 companies that performed best in seven core areas: workplace culture, employee benefits, diversity and inclusion, employee development and talent management; HR innovation; leadership development and talent acquisition. The working assumption behind the list is that high performance in these core categories provides a reasonable proxy for overall HR excellence.
 
To create the ranking, researchers collected available public data from a representative list of established benchmarking and ranking programs in the identified categories and generated a score based on their indexed performance in two areas: breadth of recognition and depth of recognition.
 
The reason for this method was to create a ranked list that made comprehensive HR performance the primary focus rather than excellence in one core area. Using this method, organizations that are recognized on multiple lists but do not perform perfectly will be ranked higher than organizations that are ranked high in just one area.
 
To generate the score, researchers average the weighted overall representation on lists across the seven core areas. That measure of broad participation was then indexed to overall performance of the company on the component lists. The top-ranked company was given the highest indexed score on a scale of 10, and the others were then ranked according to their performance against that benchmark.
 
Component Lists:
  • America’s Best Employers (Forbes magazine)
  • Best Companies for Healthy Lifestyles (National Business Group on Health)
  • Best Companies for Leaders (Hay Group)
  • Bloomberg Best 401(k) Plans (Bloomberg)
  • Chief Learning Officer LearningElite (Chief Learning Officer magazine)
  • Diversity Executive Diversity Value Index (Diversity Executive magazine)
  • DiversityInc Top 50 (DiversityInc magazine)
  • Fortune Best Companies to Work For (Fortune magazine)
  • Fortune Most Admired for HR (Fortune magazine)
  • Talent Board Candidate Experience awards 
  • (Talent Board)
  • Training Top 125 (Training magazine)
  • Note: Some of the component lists are compiled by active participation from the companies listed and therefore do not recognize companies that decline to participate.

Comment below or email editors@workforce.com. Follow Workforce on Twitter at @workforcenews.

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