The Global Talent Program is a complex process that begins with the recruitment of job candidates from all over the world who are then brought to India for a six-month training and orientation program and are finally deployed to their home country, where they begin serving clients.
Looking back, though, Sarma says that one of the most important steps that Infosys took was creating a global brand. Having a name that is recognized internationally enables the company to attract young talent from top-tier schools all over the world, such as Cornell, MIT, the London School of Economics and Harvard.
"We have managed to create a compelling story in terms of career value, ethics and corporate culture," Sarma says. "The best part of it is that it appeals to candidates from all over the world."
Approximately 500 recruits from nine different nationalities have participated in the Global Talent Program. Sarma says he knows the program is working because almost 99 percent of those who participate in it successfully pass the high testing standards and rigorous training process.
The company has learned many valuable lessons along the way. "Talent is talent," Sarma says, "regardless of where in the world it comes from." Knowing that promising candidates can be found anywhere drives the company to mine the world in search for strong performers, he explains.
Infosys has relied on various sources of inspiration to help mold its talent management philosophy, including Thomas Friedman’s book The World Is Flat, which sheds light on the successes and disconnects of globalization. Patrick Paine, who is responsible for Infosys’ recruiting in the U.S., says that he is personally influenced by sports.
"The approach that I apply to many or our HR projects is that this is a marathon, not a race," he says. "We are in this for the long haul."