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Tech Trends to Watch

There is increasing pressure to calculate return on investment.

May 20, 2002
Related Topics: Human Resources Management Systems (HRMS/HRIS)

Decision-support tools are just one of several HR technology trends that HRshould keep an eye on this year, according to Watson Wyatt, a global consultingfirm specializing in human capital and financial management. Here are some othertrends that HR should follow:

  • Enhanced workplace portals and intranets. As enterprise portals evolveinto worker productivity tools, several HR domains will benefit from new onlinesolutions, including e-health tools, defined contribution health care models,compensation systems, and performance management tools.

  • Increased technology access to more workforce segments. Companies willcontinue initiatives to get more employees Web-connected, allowing greateraccess to corporate systems and HR information from home or travel.

  • Greater reliance on ROI tools. Top management will exert more pressure on HR to justify investments in HR technology through ROI analysis and business case development.

  • Growing focus on optimizing current HR systems. Sensibility will be thekey factor as companies seek system optimization and integration solutions.Optimization trends will include improving legacy systems and connectingexisting disparate systems.

  • Increased use of virtual workplaces. With an eye toward increasing workerproductivity, approaches such as online meetings, project team workspaces, Webconferences, and video conferencing will continue to gain popularity.

  • Demand for better integration and collaboration between vendors. HR willcarefully select technologies to meet overall business needs and examine howvendor services can be bundled.

Workforce, June 2002, p. 53 -- Subscribe Now!

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