But some companies are now offering coverage to stimulate young workers’ interests in the organization.
How do we curb a rude micromanager? This particular supervisor treats both customers and employees with little respect. The problem is exacerbated by a district manager who refuses to document the infractions, and an assistant manager at the same location who is nearly as big a problem. The result is long-term employees giving notice, not to mention difficulty recruiting new people. Is it too late to intervene and redeem these leaders? Or should we start cleaning house?
—Talent Turmoil, retail trade, Richmond, Virginia
We've been reading about the supposed importance of cultural diversity, but haven't companies always dealt with diverse workforces? This is America after all, land of the melting pot. Explain why diversity is more than a buzzword, something actionable that demonstrably improves business outcomes.
—Mingle and Melt, diversity consultant, Lansing, Michigan
Would it help us build camaraderie and culture to create an inclusive “get-to-know-you sheet” to encourage our employees to develop stronger relationships? Honestly, our focus on culture is newfound. We know it’s important and want to develop tools that nurture it, yet some of our managers don’t fully appreciate how culture ties back to their responsibilities. Suggestions?
—Nervous Newbie, project manager, financial services, Cleveland, Ohio
GM President Mary Barra expressed regret over the Cobalt’s safety issues; she stated that GM is now moving from a culture of cost containment to a culture of safety.