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10 Tips to Help HR Regain Hiring Credibility

It bears repeating: Treat others the way you expect to be treated.

May 20, 2002

Job-seekers and recruitment consultants offer HR the following tips toimprove the hiring process.

  1. Remember the Golden Rule: Treat every candidate the way you'd like to betreated.

  2. Work with hiring managers to create detailed job descriptions thataccurately detail the qualifications needed for an open position.

  3. Make sure you understand the technical qualifications necessary for anopen position. If you don't, consider a dual hiring process in which atechnical employee screens candidates for technical competencies and HRscreens for soft skills and cultural fit.

  4. Don't rely solely on resumes. Consider using online screening tools and/orjob assessments such as The Profile Assessment, which bases job-matchpatterns of a candidate on the patterns of those who've performedsuccessfully in similar jobs.

  5. Coordinate the hiring process and communicate often with internalmanagers.

  6. Train and empower managers to conduct their own interviews, thusdecreasing their reliance on already overworked HR staffs.

  7. Pay employees for candidate referrals that lead to job offers. Employeestypically don't refer people who wouldn't be good fits for the company.

  8. Communicate honestly with candidates about the corporate culture. Don'tsay you have a collegial management style if employees are, in reality,treated like new recruits at boot camp.

  9. Work to become a respected strategic partner whom hiring managers trustand rely on.

  10. It bears repeating: Treat others the way you expect to be treated.

Workforce, June 2002, p. 38 -- Subscribe Now!