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American Express Optimas Award Winner for Competitive Advantage

To ensure it retains the cream of its call center crop, the company keeps key people engaged with a plan that offers career development and flexibility.

September 7, 2011
Related Topics: Career Development, Compensation Design and Communication, Employee Career Development, Retention, Benefits
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To ensure it retains the cream of its call center crop, the company keeps key people engaged with a plan that offers career development and flexibility.
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