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Critical Care for Review Process

April 1, 1996
Related Topics: Reengineering, Performance Appraisals, Featured Article
The steering committee had the vision. The focus group provided feedback. And the implementation group made it happen. This reengineering project at St. Luke's Hospital was truly a team effort-and as a result it now enjoys the fruits of its labor: an employee appraisal process with complete user buy-in.
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