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Critical Care for Review Process

April 1, 1996
Related Topics: Reengineering, Performance Appraisals, Featured Article
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The steering committee had the vision. The focus group provided feedback. And the implementation group made it happen. This reengineering project at St. Luke's Hospital was truly a team effort-and as a result it now enjoys the fruits of its labor: an employee appraisal process with complete user buy-in.
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