August 19, 2014
Many of our managers have a hard time driving down decisions that are made by the corporate office. We do include their opinion prior to making many decisions. However, it seems that any bad news given to an employee by their managers is blamed on corporate heads. Most managers don't take responsibility or back up the decision. Instead, they usually apologize and tell employees they had to discipline/change process because it was a corporate decision. How can I work with managers to eliminate the perception that corporate is "bad" and they are "good"?