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Rewards and ROI A 'Fuzzy' Science

At MGM Grand, the customers lining rows of slot machines aren't the only ones who can anticipate a windfall. So can the 9,500 employees who staff the sprawling casino on the Las Vegas Strip.

October 4, 2007
Related Topics: Recognition, Motivating Employees, Retention
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At MGM Grand, the customers lining rows of slot machines aren't the only ones who can anticipate a windfall. So can the 9,500 employees who staff the sprawling casino on the Las Vegas Strip.
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