September 1, 2014
- Labor-management partnerships: For effective labor-management partnerships when unions are present, employees can take part in steering committees or other strategic groups, as well as in implementing bodies at all levels.
- Integrating technology and social systems:
- Communication and information sharing: Keep communication effective by practicing it hand-in-hand with trust. The two are inseparable, especially when changes in established roles, responsibilities and relationships are creating uncertainty.
- Employee involvement and team-based work:
Human resources pros can integrate technology and people by soliciting line employees' input in the earliest stages in such areas as productivity, designing work process and layout, vendor qualification and selection, and phase-in of work processes.
Teams provide a natural way to organize and distribute to a work group the responsibility, authority and information usually given to a supervisor. Human resources managers can use teams with decision-making authority and information to respond rapidly and flexibly to changing business demands.