RSS icon

Top Stories

Articles by Jack Schember

1991 Innovation Optimas Award ProfileBRMrs. Fields Inc

September 1, 1991
Comments (0)
The company's Retail Operations Intelligence (ROI) system is a powerful software tool that helps its store managers focus on training and customer service. The system schedules crew, offers interview questions, produces sales projections and more.
Read More

1991 Competitive Advantage Optimas Award ProfileBRSleep Inn

August 1, 1991
Comments (0)
In anticipation of expected labor shortages and declining productivity in the service industry, HR engineers helped design a hotel that requires minimal staffing level.
Read More