Kris Dunn, the chief human resources officer at Kinetix, is a Workforce contributing editor. He is also the founder of "The HR Capitalist" and "Fistful of Talent" blogs. Comment below or email email@example.com. Follow Dunn on Twitter at @Kris_Dunn. You can also follow him on Google Plus.
To drive results, create an environment where managers are pushing for more performance in a consistent yet humane way.
The white people with the most interesting things to say in any situation involving race are the ones who shut up.