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Articles by Maryann Hammers

Optimas Award Financial Impact National City Corporation

September 7, 2011
Faced with high turnover among new hires--a problem this major bank called "quick quits," National City Corporation formed National City Institute to support and train its new employees. The result: savings of $1.35 million for new hires who don't leave, and better training that has brought in sales increases of $3.7 million in less than three years.
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More Care, Less Cost

March 1, 2004
Disease management today encompasses treatment of the whole person, with all the challenges and conditions that might be part of her life. Chronic illnesses receive as much attention as illness-prevention services. And get ready for significant savings---an ROI exceeding 4 to 1, according to one study.
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High Scores in the Leadership Game

November 26, 2003
In an industry with no precedent and few opportunities for formal training, a video-game developer trains its own leaders, and wins the Optimas Award for Vision. Electronic Arts' employee development is paying off in the form of better product reviews and more positive consumer feedback on its products. Hewitt Associates sees a "handsome payoff" for companies who follow EA's lead.
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