In a move to establish itself as a dominant force in hourly staffing
software, Kronos announced Wednesday, October 31, that it is acquiring Deploy
Solutions, a provider of selection and hiring software.
The purchase is strategically significant not only because Kronos can broaden
its portfolio of services or gain access to a set of high-profile clients that
includes Home Depot, Securitas and retailer Wawa, but also because Kronos now
controls the top two providers of hourly staffing software—Unicru, which was
bought last year, and now Deploy.
“I’m not going to lie: It is always a good day when you are able to take one
of your main competitors out of the market” said Jim Kizielewicz, senior vice
president of corporate strategy and chief marketing officer at Kronos.
Financial terms of the acquisition were not released.
Industry observers say the acquisition is a mixed bag. From the perspectives
of Kronos and Newton, Massachusetts-based Deploy, it makes sense. Deploy gets to
benefit from the Kronos brand and the company’s ability to create market buzz
that could help to drive up revenue. Meanwhile, Deploy can offer Kronos its
innovative software, says Naomi Bloom, managing partner at Bloom & Wallace,
a consulting firm in Fort Myers, Florida.
Clients, however, run the risk that ongoing consolidation will stifle
innovation in an industry that desperately needs a shot of creativity.
“The hourly staffing software space is in desperate need of new ideas,” says
Jason Averbook, CEO of consulting firm Knowledge Infusion. “These types of big
consolidation moves often create a mishmash of functionalities that creates
confusion among clients and dulls innovation.”
Kizielewicz says that one of Deploy’s attributes as an acquisition target is
its ability to be creative, and that the company will implement measures to make
sure that innovation doesn’t go by the wayside. One such step will be to leave
Deploy as an independent company, following in the footsteps of the Unicru
acquisition.
“We pretty much left Unicru alone to do its own thing and expect to do the
same in this case,” Kizielewicz says. “Deploy, along with Unicru, will form part
of the independent Kronos Talent Management Division.”
Some market analysts question the acquisition because Unicru and Deploy
deliver similar capabilities. But Kizielewicz says that while both companies are
in the business of hourly staffing software services, their strong suits are
very different.
Kronos is adept in assessment technology and analytic capabilities, which can
help an employer select high-potential candidates and compare the company’s
talent management performance with that of industry competitors. Meanwhile,
Deploy’s forte lies in its core technology platform, which runs the system,
Kizielewicz explains.
“We plan to combine the strongest elements of each company,” he says.
Despite Kronos’ well-defined strategy for domination, players like Vurv
Technology and Taleo should stay on their toes, industry observers say.
The consolidation creates an opportunity for those rivals to innovate,
Averbook contends. “They are smaller, which allows them to be faster,” he
says.
Averbook says creativity is scarce in hourly staffing, particularly when it
comes to meeting the expectations of Gen Yers, a key hourly applicant pool.
“Right now, the providers haven’t even begun to address the needs of these
individuals,” he notes.
—Gina Ruiz