Home Depot is reorganizing the human resources function at its company—a move
that will result in cutting its 2,200-person HR staff in the field by about 50 percent.
The Atlanta-based home supplies retailer is switching from having an HR
manager in each store to establishing 230 district teams. Each team, which will
be made up of an HR district manager and three HR managers who report to that
person, will oversee six to 10 stores, says spokesman Ron DeFeo.
Each store will continue to have an administrative HR employee on site who
will oversee schedules of the associates. Home Depot is also creating a service
center to handle HR calls from employees and managers. The company is hiring 200
representatives to staff the center, DeFeo says.
Home Depot hopes to apply cost savings resulting from the restructuring of
its HR organization toward hiring more sales associates in its stores, DeFeo
says. The company’s goal is to add three associates to the floor of each of its 1,970 U.S. stores
by year-end.
Home Depot has been reeling from the housing market collapse. Earlier this
year, the company announced it was laying off 500 employees from its
headquarters.
Analysts applaud the move by Home Depot, noting that it wasn’t necessary for
the company to have one and in some cases two HR managers in each store.
The old HR structure was established by Dennis Donovan, a General Electric
veteran, who left Home Depot early last year.
“We are in the worst housing crisis ever, so cost-cutting is a must for Home
Depot,” says Howard Davidowitz, chairman of Davidowitz & Associates, a New
York-based retail consulting and investment banking firm.
The old HR structure at Home Depot “was way overdone and not typical for
retail operations like Home Depot,” Davidowitz says. “I think it’s proper for
Home Depot to spend its money on the people on the floor who are servicing their
customers.”
Home Depot will be filling the district manager team spots during the next
several weeks. HR managers are invited to apply for these and other jobs within
the company, DeFeo says.
The company expects to have the new structure in place by May.
—Jessica Marquez