After years of taking a wait-and-see approach, large employers are beginning
to offer employees the option of receiving medical care overseas.
Americans with limited or no health insurance have for years sought elective
surgery in foreign hospitals, pioneering so-called medical tourism in places
like India, Thailand and Costa Rica where patients recover in five-star hotels
and beach resorts.
Now, the cost savings offered by overseas hospitals have
won over several large employers.
“We want people to have options,” says Jacqueline Moye, vice president of
human resources at Doctors Care, which operates health clinics primarily in
South Carolina. Doctors Care has offered employees a medical tourism option
since January. “It’s an opportunity for people to go someplace new, see things
differently and have a tremendous cost savings.”
None of the 1,000 employees
and dependents covered by Doctors Care have chosen to go abroad for medical care
since the company started making the option available though its health insurer,
BlueCross BlueShield of South Carolina. The insurer offers the service through
medical travel company Companion Global Health Care and sends patients to Joint
Commission International-accredited hospitals in Thailand, Singapore, Turkey,
Ireland and Costa Rica.
Doctors Care, based in Columbia, South Carolina,
covers five procedures abroad: heart bypass surgeries, hysterectomies, total
knee replacements, total hip replacements and spinal fusions.
The potential savings are significant. In the U.S., a hip replacement surgery
can cost $30,000 to $40,000 for uninsured patients, according to BlueCross
BlueShield of North Carolina, compared with about $9,000 in India and $12,000 in
Singapore.
A spokeswoman for Aetna says the Hartford, Connecticut-based
health insurer has launched a pilot program with Portland, Maine-based Hannaford
Bros. supermarkets to allow its 27,000 employees to go overseas for surgery.
Another medical tourism company, California-based Planet Hospital, has signed
several medium-size employers, including Snow Summit Ski Corp. in Big Bear,
California. Planet Hospital president Rudy Rupak says the company is conducting
a pilot program with a large self-insured California school system.
Though
the foreign hospitals provided to Doctors Care employees are accredited by the
Joint Commission International, concerns about quality remain, as do questions
regarding the legal recourse patients would have should they suffer a medical
error.
Rick Wade, a spokesman for the American Hospital Association, advises
patients and employers to ask about the training and experience of foreign
hospitals and their doctors before seeking care.
“Medical mistakes are not
confined to this country,” he says. “If there is poor treatment or medical
errors, what are your alternatives?”
Doctors Care, confident its health insurer is contracting with safe foreign
hospitals, plans to expand coverage next year to include more surgeries at
foreign hospitals, Moye says.
—Jeremy Smerd