Employers increasingly are using financial incentives to steer employees
toward healthy lifestyles and reduce health care costs, according to a recent
survey. But the effectiveness of those incentives depends on how they are
used.
About half of the 453 employers surveyed by Watson Wyatt and the National
Business Group on Health say they use financial incentives to encourage healthy
behaviors, such as quitting smoking or losing weight. Seventy-nine percent of
employers surveyed say they will offer such incentives next year.
“Three
years ago, these incentives were in very limited use,” says Shelly Wolff,
practice lead for health and productivity at Watson Wyatt’s Stamford,
Connecticut, office. “There’s been a significant change in how you design health
plans to reinforce behaviors and accountability for decisions you make every
day.”
This sentiment was echoed in a separate study by the Center for
Studying Health System Change, which concluded that employers believe financial
incentives are necessary to encourage employees to take more responsibility for
health care decisions and costs.
Wolff says the best-performing companies in the survey that use financial
incentives saw health care costs increase 1 percent in the past two years,
compared with the average of 6.2 percent. Poor-performing companies, meanwhile,
saw health care costs rise by 10 percent.
Financial incentives are most effective when designed as part of a larger
strategy intended to treat patients more like health care consumers, Wolff says.
High-deductible health plans are the clearest examples of ways employers are
trying to change employee behavior by making them more responsible for the cost
of health care. But like other incentives, they are best utilized when employers
also provide quality and cost information for doctors, hospitals and other
services.
Nearly half of best-performing companies in the survey cover the entire cost
of preventive health care services and cover the use of retail health clinics
for primary health care; about 40 percent offer financial rewards to employees
who participate in disease management and smoking cessation programs. Thirty-one
percent require plans to disclose the price for medical services. And about a
quarter reduce co-pays on drugs that treat chronic illnesses.
Incentives can work, but they also can backfire. Some employees may feel
their employer is impinging upon their privacy by collecting health information.
This distrust may ultimately affect the validity of information collected on
health risk appraisals, one reason why employers may have more success rewarding
healthy behavior than punishing unhealthy behavior, says Debra Draper,
associate director at the Center for Studying Health System Change.
These concerns, however, have not hampered employer enthusiasm for health
risk appraisals, which are now used by 83 percent of employers, compared with 65
percent in 2006, according to the Watson Wyatt survey.
—Jeremy Smerd