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Feature:

State of the Sector: Health Care Benefits

  

Health Behaviors and Consumerism


Employees aren't happy with pricing information, especially related to doctors.

To gain a better sense of the pluses and pitfalls of consumer-driven plans, McKinsey & Co. interviewed more than 1,000 employees who have been covered by a consumer-driven plan for at least 12 months. McKinsey’s analysis compared the health behaviors of those employees with employees covered by other health insurance. As a group, the employees covered by consumer-driven plans were:

50 percent more likely to ask about medical costs

20 percent more likely to participate in company wellness programs

30 percent more likely to get an annual check

Satisfied (44 percent) with the switch to consumer-driven care

Dissatisfied (80 percent) with insufficient pricing information, specifically doctors’ charges

Source: "Consumer-Directed Health Plan Report—Early Evidence Is Promising," June 2005

Workforce Management, September 2005, p. 58 -- Subscribe Now!



Top of Feature | Features Archive



Feature Contents
Top of Feature

1. Whirlpool Gets Its Employees to Test the Waters
More than 95 percent of consumer-driven enrollees decided to re-enroll.

2. Overwhelmed by Choices
Consumer-driven health care can be rife with decisions.

3. Health Behaviors and Consumerism


4. Ask an Expert About Health Care Benefits
The Segal Co. answers your non-legal questions about employee health care benefits. (Please note that this forum is dedicated to workforce-management professionals only, and not for employees.)

5. Smart Shopping: Maximizing Employee Health Dollars
Consumerism assumes that employees will shop more based on cost and quality. Often, however, employees are left in the dark as to how to find the most cost-effective doctors and prescription drugs.

6. Employees Want Health Care Even More Than Money
Many say their health care benefits are getting worse.

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