Dear Workforce: How Should We Fill Vacancies: From Within or With External Candidates?
This is an important question that too few HR pros consider.
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Dear Workforce:
What are the pros and cons of filling open positions from within, as opposed to
recruiting candidates from external sources?
—Looking Inside and Out, floor leader, manufacturing, Appleton, Wisconsin
Dear Looking Inside and Out:
This is a great question, yet one that too few hiring managers and HR
professionals take the time to ask. There are of course the obvious pros to
internal recruiting:
Communicates that career opportunities exist within the organization
Usually less costly and faster than an external search
And the obvious pros to hiring externally:
A chance to introduce new ideas and fresh perspectives into the organization
An opportunity to enhance diversity
Looking deeper, we find
research that shows hiring from within also contributes
to shareholder value. Another overlooked advantage is the enhanced ability to
assess internal candidates, since more information is readily available from
internal sources (i.e., performance management system, people who have worked
with the candidate). These people also are already familiar with the company
culture and "ways of getting things done" and "staying out of trouble."
The often-overlooked advantage of hiring externally includes finding a qualified
person that is fully trained, experienced and ready to contribute immediately
upon being hired.
Each recruiting option also has some drawbacks. Internal hiring may lead to:
Narrow thinking and stale ideas (inbreeding)
Possible discontent of rejected applicants
Diversity goals becoming more difficult to achieve
Some of the primary disadvantages of external recruiting:
Takes longer and costs more
Too often, little reliable information exists about candidate’s ability to fit
with rest of organization
Could destroy incentive of present employees to strive for promotion
Takes longer for an outsider to become familiar with current systems
Current organization members may fight new ideas
SOURCE: Richard Greenberg, president,
the BreakThru Alliance, Marina del Rey,
California, March 30, 2009
LEARN MORE: An organization that tries to fill available positions from within
should define the scope of the
internal hiring policy and hold managers
responsible for identifying staffing needs.
The information contained in this article is intended to provide useful
information on the topic covered, but should not be construed as legal advice or
a legal opinion. Also remember that state laws may differ from the federal law.
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