High Expectations: Employees apparently are setting the bar higher than many
managers can reach. According to Brussels, Belgium-based training company
Krauthammer International, managers’ behaviors don’t measure up to employee
expectations at least half the time. In particular, managers are poor listeners
and fail to provide employees with needed guidance and feedback. Of the report’s
numerous findings, two in particular stand out. First, 95 percent of employees
would prefer to analyze problems together with their managers, but only 41
percent of employees say this happens. Also, 82 percent want their managers to
listen to new ideas and encourage them to think independently, but again, this
happens only 41 percent of the time.
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