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Recruiting With Reputation in Mind
Jilted job seekers expect an explanation for not being hired.
By Garry Kranz
At Least Say Thank You: Shoddy recruiting does more than chase away potential
high performers. New research suggests it also may cost companies in the
marketplace. Capital Consulting in London says nearly one-quarter of job seekers
have been poorly treated when applying for a job, and they frequently take out
their frustrations by broadcasting the news far and wide: 31 percent share the
bad experience with three to five people, with 24 percent telling six or more
people. These sensitive job seekers use their leverage as consumers too, with 53
percent vowing to never purchase products or services from the offending
companies. The biggest complaint centers on lack of communication, with 53
percent expressing anger at not being told why they weren’t chosen for a
position.
Workforce Management contributing editor Garry Kranz is based in Richmond, Virginia. E-mail editors@workforce.com to comment.
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Index: Quick Takes July 17, 2007
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