‘It’s not what we say that matters, but how we behave,’ said new CEO Bernard Tyson.
How should our organization define the term employee engagement?
—Open-Ended Question, staffing/HR services, Highland Mills, New York
We are an apparel maker that uses contingent workers for a variety of high-level tasks, such as designers and engineering. Is it important for us to engage them like our paid staff, and if so, why and how do we do it?
—Laboring to Make the Connection, generalist, manufacturer, Memphis, Tennessee
We've been hearing about this idea for a while, but as I understand it, assessment centers can be pretty pricey. Given that we have a tight budget, is there a good way to assess whether the ROI is there for us? We're a medium-sized company and putting a premium on strong leadership.
—Assessing Our Options, senior HR consultant, legal/consulting, Zagreb, Croatia
I’d never played craps before. But at a recent conference at the Mandalay Bay resort I gave it a try. Almost immediately, the employees manning the tables earned my respect.Read More
Can you Tap into the Wisdom of Your Workforce? Joanna Geraghty from JetBlue can. JetBlue’s Lift program provides deep insights into the company’s performance and culture management, powered by peer feedback and directly linked to the airline’s core values. Sponsored by Globoforce.Read More
Disney has become data-conscious in the way it manages its creative workforce.Read More
Review: Ex-Groupon CEO Andrew Mason’s business self-help album is well done but also incredibly silly.Read More
Vice president/chief talent officer, McCann Regan Campbell Ward, New YorkRead More
Some ideas have been presented by management to help employees identify areas of essential skills. One idea is to have employees complete a SWOT analysis. But employees have expressed a range of concerns about SWOT, including:
• Since I'm already doing more with less, when do I find time to complete the SWOT worksheet?
• If I identify threats, how will I be perceived by management?
• Since we have limited funds and can't give raises, how could we capitalize on opportunities that emerge from the analysis?
• Will I be considered a narcissist by management if I list things I do well?
• How do I list my strengths when I'm not even sure what they are?
—Can't Swat These Worries Away, OD director, government, Panama City, Florida