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Dear Workforce

Networking with your colleagues is a good resource to help solve your HR dilemmas -- networking with the experts is a GREAT resource. Learn from the input of the experts on issues and topics in this complete archive of questions and answers. Do you have an HR question? Just ask by emailing editors@workforce.com.

Articles

Can We Measure the ‘Talent to Lead’?

June 30, 2015

Is ‘talent to lead’ something we could quantifiably measure? And if so, how? We've read Gallup reports that only 1 in 10 people possess the quality to lead. Yikes.

Looking for Leaders, HR consultant, technology services, Salt Lake City


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How Do We Test Employees for Intoxication?

June 16, 2015

Why can't we use blood-alcohol tests, rather than breath-alcohol testing, if we reasonably suspect an employee is intoxicated?

—Sidestepping the Minefield, HR consultant, sales/consulting, Springfield, Illinois


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How Can We Boost Job Applicant Interest?

June 16, 2015

I am working for a company that doesn’t want to spend money on recruiting, but wants lots of warm bodies to interview. I have maxed out new résumés and posting jobs on free boards. How could we get more people interested?

Make Something From Nothing, staffing and recruiting, energy, Boston


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How Do We Handle Rude Micromanagers?

May 19, 2015

How do we curb a rude micromanager? This particular supervisor treats both customers and employees with little respect. The problem is exacerbated by a district manager who refuses to document the infractions, and an assistant manager at the same location who is nearly as big a problem. The result is long-term employees giving notice, not to mention difficulty recruiting new people. Is it too late to intervene and redeem these leaders? Or should we start cleaning house?

Talent Turmoil, retail trade, Richmond, Virginia


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How Do We Solve a Managerial Behavior Issue?

April 29, 2015

I am a human resources consultant trying to gingerly solve a managerial behavior issue. A certain leader seems to try and determine who might be saying things about him and often seems to make life difficult until he finds out. How do we intervene to intercept this behavior?

Personality Clash, executive trainer, HR services, Mercer Island, Washington


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How Do Benefits Factor Into Retention?

April 29, 2015

In addition to salary and compensation, shouldn't this beg the question: How do nonsalary/compensation benefits factor into the retention equation? Many companies derive value from enhancing their culture through workplace chaplains, health care clinics, life coaches, etc. Salary and compensation rightfully dominate the attention, but ought we also address the noncompensation and cultural aspects of retention as well?

—Big Picture, HR services, Illinois


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How Can We Encourage Supervisors to Complete Assessments?

April 29, 2015

I work in child care and we have our supervisors complete SWOTs [strengths, weaknesses, opportunities and threats analysis] on other child care centers. Lately, we have had a really hard time getting supervisors to complete SWOTs. Do you have any tips to ensure these are getting completed?

—SWOT and Miss, education, Toronto, Canada


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How Do We Get a Handle on Work-Life Balance?

March 30, 2015

Work-life balance for many employees is way out of whack. It wasn’t intentional; business piled up and people have been asked to do more with less. We want to get a handle on this before things go south on us. There hasn’t been a huge outcry — only a remark here and there that we’ve heard about — but as we grow and remain busy, what’s the best way to dynamically address this and let people know that we appreciate their past efforts and want to do whatever we can to ensure they balance their work and personal lives?

—Rebalancing the Scales, HR manager, finance/insurance/real estate, Kingston, New York


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How Did the Recession Affect Workforce Planning?

March 30, 2015

Our company began growing in 2005 and managed to survive the recession. How has workforce planning changed during that time? We want to be prepared to grow as the economy gets better, and are interested in making sure our talent management is in line with best practices. 

Almost Like Starting Over, recruiting manager, manufacturing, Cleveland, Ohio


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