Technology
By Jana Reserva
Jun. 16, 2026
Last May, Workforce.com headed to Michigan for Kart Expo 2026, where we showcased our software, connected with operators, and joined conversations shaping the future of karting and family entertainment.
One of our own, Joseph Cuellar, took the stage to discuss “The Hidden Drag Slowing FeGrowing Business”, a topic that felt especially relevant given many of the conversations happening throughout the event. More locations, larger fleets, and busier event calendars all have a way of exposing the cracks in manual processes and disconnected systems. At scale, what were once small inefficiencies become a real drag on the business.
Kart Expo was an opportunity to better understand how operators run their businesses, where the industry is going next, and how Workforce.com provides value across these areas.
Growth creates opportunity, but it also introduces new challenges. For karting operators, that means:
That’s why operational efficiency has remained a focal point across the industry. Operators are looking closely at the processes and systems that help them run operations, and whether these tools are reducing friction and enabling them to stay productive as they grow.
Also read: Global FEC Market Projected to Top $80B by 2033—What it Means for Operators
Labor remains to be a top concern for karting operators, with it being one of the largest expenses in running the business. It’s easy to see why. Running a track means having the right people in the right spots at all times, such as marshals managing safety on a live track, grid staff getting drivers briefed, front desk keeping sessions turning over smoothly. There’s no trimming that coverage when safety is part of the equation.
On top of that, much of the karting workforce is part-time, seasonal, and made up of younger workers. That means turnover is frequent, retraining is constant, and compliance with youth labor requirements adds another layer to manage. It all adds up, and the labor bill reflects it.
As businesses grow, labor costs can quickly increase and put pressure on margins. During Kart Expo, we spoke with several operators who were managing time tracking, scheduling, HR, and payroll across separate systems. This can create gaps in information and require managers to constantly switch between platforms. Consolidating these functions into a single system can help reduce administrative work and keep labor costs from being the thing that slows down growth.
Operators are becoming more selective about the technology they invest in. They’re not necessarily looking for software with the longest feature list. They’re looking for systems that solve real problems, understand the way they operate, and scale alongside their business.
For karting and FEC operators, that often means finding technology that simplifies day-to-day operations, supports the unique demands of their business, and remains easy to use as teams and locations grow.
Operators are increasingly interested in technology that supports both the guest journey and the day-to-day operation of the business. On one side, that means tools for bookings, waivers, memberships, and events. Likewise, they also prioritize systems that help managers handle staffing, time and attendance, payroll, and the administrative work that comes with running a team. It’s about finding tools that make the business easier to run, and not just adding another software.
Also read: Behind the Fun: How Workforce.com Powers Altitude Trampoline Park
While the attractions and technology on display are always exciting, the long-term success of any venue ultimately comes down to execution.
Behind every great guest experience is a team responsible for keeping operations running smoothly day after day. Whether it’s staffing a busy Saturday, preparing for a large group event, or managing seasonal peaks, strong operations depend on having the right people in the right place at the right time.
Operators that will lead the pack are those that recognize the importance of investing in the people, processes, and systems that support growth. As they continue to invest in new attractions and technology, they’ll also need to ensure their teams have the tools to keep up.
That’s exactly why leading entertainment operators use Workforce.com to simplify workforce management, reduce administrative work, and help managers spend more time focused on guests. If you’re exploring ways to run a more efficient operation, we’d be happy to show you how it works. Get in touch with us today.
Schedule, engage, and pay your staff in one system with Workforce.com.